Introduction
Japan’s train system is one of the most convenient and reliable ways to get around the country. For travelers, trains offer a fast, safe, and efficient means of exploring both cities and the countryside. Whether you’re visiting Tokyo, Kyoto, or rural areas, trains are often the best way to travel.
How to Buy Tickets & Use IC Cards
Buying Tickets at a Vending Machine
• Find your destination and fare on the map above the ticket machines.
• Insert cash (coins or bills) into the machine.
• Select the number of tickets and the fare amount.
• Collect your ticket and any change.
Using IC Cards (Suica, PASMO, etc.)
• Purchase an IC card at major train stations, airports, or ticket machines.
• To add money (charge), insert the card into a ticket machine, select the charge amount (usually in ¥1,000 increments), and insert cash. You can also charge at convenience stores.
• IC cards can be used for trains, buses, and even shopping at many stores.
Ticket vs. IC Card: Which is Better?
• IC cards are much more convenient: just tap in and out at ticket gates, no need to calculate fares or handle small change.
• Tickets are fine for single journeys or if you don’t plan to travel much, but IC cards are recommended for most travelers.
How to Board and Exit Trains
Going Through Ticket Gates
• With a ticket: insert it into the slot at the gate, walk through, and collect it on the other side.
• With an IC card: tap your card on the card reader at the gate to enter and exit.
Lining Up on the Platform
• Stand in line at the marked spots on the platform, usually single file or two by two.
• Wait behind the safety line until the train arrives.
• Let passengers off before boarding, then move inside quickly to avoid blocking the doors.
Changing Trains (Transfers)
• Follow the signs for your next line or platform.
• If you have an IC card, just tap through the gates as needed.
• If you have a paper ticket, keep it until you reach your final destination.
Reserving Seats & Finding Your Car
How to Reserve a Seat
• Reserved seats can be booked at ticket offices, vending machines, or online.
• For Japan Rail Pass holders, use the reserved seat ticket machines at JR stations: scan your pass, select your train and seat, and print your ticket.
Reserved vs. Non-Reserved Seats
• Reserved seats guarantee you a specific seat and car.
• Non-reserved seats are first-come, first-served in designated cars. Sit anywhere in those cars if seats are available.
Finding Your Car and Seat
• Your ticket shows the train number, car number, and seat number.
• Car numbers are marked on the platform and on the side of each train car.
• Seat numbers are above the windows inside the car.
What to Do if You Have Trouble
Asking for Help
• Start with “Excuse me” (“Sumimasen”).
• Useful phrases:
• “Do you understand English?” — “Eigo wakarimasu ka?”
• “How can I get to destination?” — “Destination ni ikitai desu. Dōshitara ii desu ka?”
• “Where is place?” — “Place wa doko desu ka?”
If You’re Lost or Stuck
• Ask station staff for help—they are used to assisting travelers.
• If your train is delayed or canceled, listen for announcements and watch what other passengers do. Staff will help guide you if needed.
Conclusion
Japan’s trains are easy to use once you understand the basics. Using an IC card makes travel even smoother, and station staff are generally helpful if you have questions. Don’t hesitate to ask for help, and enjoy your journey on Japan’s world-class rail network!
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